ADRP Conference

May 16-18, 2012
St. Louis, Hilton at the Ballpark

EARLY BIRD REGISTRATION IS NOW OPEN:

Early Bird Conference Brochure

While blood centers continually seek to attract new donors and retain existing ones in a shrinking pool, they work to avoid excess blood collection. To maintain the right balance requires effective management of the available donor base to target the right donor with the right blood group at the right time. In addition, blood centers are promoting cooperation and collaboration across the whole supply chain in order to achieve this balance.

The 2012 ADRP Annual Conference will present educational sessions to help blood centers:
•   Improve organizational efficiency
•   Utilize automation
•   Reduce collection costs, including processing and testing costs
•   Avoid waste
•   Build a cohesive team
•   Align collections staffing levels with recruitment collection goals
•   Target their donor base

Effective donor relationship management is increasingly critical in making sure that blood services are successful. This year’s conference will include the following breakouts:

Recruitment
•   Summer Slump to Summer Surge
•   Training Tomorrow’s Coordinators
•   Effective Elementary and High School Programs
•   Successful Events

Management
•   Maximizing Donations at Fixed Sites
•   Right Sizing Messages
•   Customer Service
•   Blood Collections During Disasters
•   Analyzing Effectiveness of SMS Message
   and Telerecruitment
•   Process Improvement

Collection Operations
•   Building a Cohesive Team
•   Conversion: One Goal, One Team
•   Customer Service for Front-line Staff