Job Description 

Regional Director - West Division - 181126 


: BSI Business Group 

Primary Location

: United States of America-California-San Francisco

Work Locations

5001 CA San Francisco Irwin 

Blood Centers of the Pacific 270 Masonic Avenue

 San Francisco 94118


Employee Status: Full-time, Regular


: Day Job


: Yes, 20 % of the Time 

Job Posting Close Date

: Sep 16, 2018

Job Function

: Donor Services 





Under minimal direction, this position is responsible for daily management of all operational and regulatory activities of the blood center. This position is responsible for ensuring the compliance with policies, programs, or directives set forth by Blood Systems. This position is responsible for the daily operational management of the full scope of the blood center.




Performs all duties in compliance with internal SOPs and external regulations.  Brings compliance issues to the attention of BSI senior management


Assures quality service to all customers.


Maintains good attendance and punctuality per the absence policy.


Provides effective leadership to achieve high levels of service and product quality, financial results, and other criteria in accordance with policies, goals, and objectives.


Hires, supervises, trains and evaluates performance of assigned personnel.  Identifies and effectively resolves personnel issues.


Reviews performance against operating plans, objectives, and benchmarks.  Takes corrective action when necessary to improve performance.


Ensures the regional center functions in compliance with all regulatory standards and according to defined organizational policies and procedures, including deviation management and effective, timely corrective action at all times.


Collaborates with staff and business unit leadership to continually seek strategies to improve efficiencies, working conditions, customer satisfaction, and resolve conflicts.


Defines and exemplifies expectations for effective communications within the center and business unit.


Coordinates local operations with the business unit leadership for consistency, quality, and customer service. Collaborates within community with donors and customers.


Represents business unit in enterprise functional council meetings, projects and initiatives.


Participates in the annual budget preparation and ensures adherence to approved department budget.


Remains abreast of changes and developments in the blood banking industry      related to regulations and standards and provides direction to implement required changes. Establishes and maintains a network of professional relationships.


Performs all other duties, at the discretion of management, as assigned.






Knowledge/ Education


Bachelor’s degree required.

Knowledge of healthcare or blood service operations preferred.


Licenses/ Certifications






Eight years of related experience required.  To include:

  • Five years supervisory experience.

Previous blood center or health care industry experience preferred.




Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.

Must be able to maintain confidentiality.

Must have analytical, statistical, personal organization, and problem solving skills.

Able to organize, prioritize, and execute a variable workload and multiple priorities.

Effective oral and written business communication skills.

Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate senior and executive-level managers.

Ability to work in a team environment and participate as an active member of management.

Must have proficient computer skills.





Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days.  Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.


For more EEO information about applicant rights click here


For information about Pay Transparency rights click here  


Our organization participates in E-Verify, for more information click here


All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.

Apply Here.

ADRP, an International Division of America's Blood Centers, is a 501(c)6 non-profit organization.

1717 K St NW, Suite 900 | Washington, DC | 20006 Tel: (202) 393-5725 | Fax: (202) 393-1282 

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