SENIOR MANAGER, DONOR SERVICES OPERATIONS
Responsible for providing tactical managerial direction for Donor Services department to include: Mobile Operations (Greater San Antonio Area) and the Donor Services Operation in Victoria. Will ensure the collection of safe, pure and potent blood products at collection events. Responsible for monitoring operational performance and ensuring all Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP) are followed. Provide direct supervision and leadership to all assigned personnel.
Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise. Provide world class customer service by capturing and being responsive to the voice of the customer (including donors) through established feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Requires a Bachelor’s Degree from an accredited four-year college or university.
Licenses and/or Certifications
Texas Operators Driver’s License
Certified Medical Technologist (MT)(MLS/CLS) or Licensed Vocational Nurse (LVN) or
Texas Licensed Registered Nurse (RN) preferred
South Texas Blood and Tissue
San Antonio, Texas
Donor registration Technician - Lamar - Part time
Provide outstanding customer service to donors, coworkers and guests at the Lamar Donor Center thus ensuring the best possible donation experience and working environment. Serve as first point of contact and information for patients, donors and visitors. Meet and exceed customer expectations and adhere to established quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff.
Requirements: High school diploma or equivalent is required, Excellent customer service skills, Punctual and dependable, Front office/Reception experience is preferred, Ability to handle multiple projects, detail oriented with excellent organization skills, and the capacity to follow through on assignments with little supervision, Ability to re-assess priorities constantly and take initiative to problem solve when needed, General working knowledge of and comfort level with computer programs, excellent communication skills and ability to maintain confidentiality. Ability to work part time Thursday 9:30 am- 6:30 pm; Friday 8 am- 5:30 pm; Saturday 8 am - 3:30 pm; Sunday 10 am- 3:30 pm.
We Are Blood
Technician Phlebotomist - South - Full Time
This individual will determine donor eligibility, perform phlebotomy techniques, and manage adverse donor reactions at our South location.
Requirements: High school graduate or equivalent, Effective communication skills, Compassionate interpersonal skills, Excellent customer service skills, Basic computer skills, Punctual and dependable, Experience in phlebotomy and/or taking vital signs is preferred; certification as a phlebotomist, medical assistant, EMT, paramedic or LVN is a plus, Ability to interpret and respond appropriately to sensitive/confidential information and situations, Ability to work well in a team environment. Ability to work a flexible schedule; Monday, Wednesday, Thursday and Sunday.
We Are Blood
Technician Phlebotomist - Mobiles - Full Time
This individual will determine donor eligibility, perform phlebotomy techniques, and manage adverse donor reactions at blood drives across the Central Texas area. Loading, unloading equipment and supplies onto the mobile bus or vans. Setting up and taking down the blood drive events and maintaining excellent donor relations. Must have an effective communication and compassionate. Having interpersonal and excellent customer service skills is a plus. Able to lift 25 pounds unassisted and ability to stand for long periods
Requirements: A high school diploma or equivalent required. Experience in a blood center is preferred, but not required. Open availability needed including during training; MUST be able to work a full-time open schedule with flexible hours and able to work different locations to include evenings, weekends, and holidays.
We Are Blood
ADRP, an International Division of America's Blood Centers, is a 501(c)6 non-profit organization.
1717 K St NW, Suite 900 | Washington, DC | 20006 ;Tel: (202) 393-5725 | Fax: (202) 899-2621